Frequently Asked Questions (FAQ)
We specialize in cold stamping dies, including single operation dies for low to medium volume production and progressive stamping dies for high-volume, high-speed manufacturing.
For standard single operation dies, lead times are usually 18–25 business days. Rush orders can be arranged with a 10% surcharge. Part production lead time varies based on order size but generally ranges from 2 to 4 weeks.
Our MOQ is flexible:
Tooling: 1 die per order
Stamped parts: 100 pieces per batch
We are ISO 9001 certified and implement 100% CMM inspection on all critical dimensions. Additionally, we provide free first article inspection reports covering dimensions, hardness, and surface finish.
Yes, we offer full customization and OEM services, including design support and prototyping tailored to your specific requirements.
Absolutely. Our team communicates fluently in English, Russian, and Spanish, and we provide fast email responses within 4 hours during business hours.
We offer a 12-month warranty on tooling, covering free repairs for non-human damage. Remote technical support is available to assist with tool maintenance and troubleshooting.
You can contact us via email at info@haixinhotfix.com or use the contact form on our website. Please provide detailed specifications for an accurate quote.
We’re here to help!
If you have any further questions or need assistance, please don’t hesitate to contact us.